Gambling at comos9 is meant to be entertaining β a fun way to engage with the sports and games you enjoy. But we know that for some people, gambling can stop being fun and start becoming a problem. This page exists because we take that seriously.
Adults Only.
No Exceptions.
Every one of these tools is available to all comos9 members β free, immediate, and without any pressure or pushback from our team.
Request a temporary or permanent self-exclusion from the comos9 platform at any time. Once activated, your account is suspended immediately and you will not receive any marketing communications. Contact our support team via live chat or WhatsApp to activate this instantly β24/7.
Set a daily, weekly, or monthly deposit cap on your account. Once limit is reached, further deposits are blocked until the period resets. Limits take effect immediately when reduced and after cooling-off period when increased, giving you time to reconsider.
Define the maximum amount you are comfortable losing in a given period β daily, weekly, or monthly. When your loss limit is reached, further betting is paused for the remainder of that period. This is one of the most effective tools for preventing sessions from spiralling.
Set session duration reminders to alert you when you have been active on the platform for a set period. Regular break reminders help prevent extended, unintentional sessions β particularly important during live EPL or Liga Super Malaysia matches.
Need a short break without full self-exclusion? Request a cooling-off period of 24 hours, 7 days, 30 days, or a custom duration. Your account is paused during this time and automatically reactivates when the period ends β unless you contact us to extend it.
Review your full betting history, deposit records, and session logs at any time in your account dashboard. Visibility into your own patterns is one of the most effective ways to catch early warning signs and stay in control of your activity on comos9.
To activate any of the above tools, contact our support team via live chat (24/7) or email: [email protected]
Comos9 maintains a strict minimum age requirement of21 years of age for all registered members. This is not simply a legal formality β it reflects our genuine belief that gambling, in any form, is an adult activity that requires a degree of financial literacy, emotional maturity, and the capacity to make informed decisions about risk.
During registration, we require date-of-birth confirmation. Before processing any withdrawal, our KYC verification process includes government-issued identity document checks β Malaysian MyKad, passport, or other accepted identification β to confirm age and identity. Accounts found to belong to individuals under 21 are closed immediately and any associated funds are forfeited.
We also ask that parents and guardians in Malaysia take proactive steps to prevent underage access. If you share a device with younger family members, please ensure your comos9 account is protected with a strong password and consider using parental control software. If you believe a minor has accessed our platform through your account, contact us immediately.
Comos9's limit tools are designed with one principle in mind: reducing limits is always instant, and increasing them requires a deliberate 24-hour review period. This intentional friction helps prevent impulsive limit increases during a losing run.
Cap the amount you can deposit within any24-hour rolling period.
Set a 7-day rolling deposit cap. Resets every Monday at midnight.
Monthly caps for members who prefer a wider budgeting window.
Pause betting automatically when your net losses reach your chosen threshold.
Account suspension from24 hours to permanent β activated within minutes.
Problem gambling rarely starts overnight. It usually develops gradually. Recognising the early signs β in yourself or someone close to you β is the most important step toward getting back in control.
Answering "yes" to any of the questions below is a prompt to use our tools or seek support β not a judgment. This list is a starting point for honest self-reflection.
If you answered yes to any of the above questions, please consider contacting our support team for a self-exclusion or limit setting, or reach out to the support resources listed below.
These organisations provide free, confidential support for anyone affected by problem gambling. All are text-only references β contact them directly through their own published channels.
Malaysia's government welfare and family support hotline. Talian Kasih 15999 provides free counseling and referal services, including support related to gambling-related financial and family difficulties.
π Helpline: 15999
Available: MondayβFriday, office hours
Befrienders provides emotional support to those experiencing distress, including gambling-related stress, depression, or relationship problems. Confidential and non-judgemental listening is available 24 hours a day.
π KL Helpline: 03-7627 2929
Available: 24 hours daily
Operated under Malaysia's Ministry of Health framework, the addiction helpline provides referals to treatment centres, counselors, and rehabilitation programmes for individuals struggling with gambling dependency.
π Helpline: 1800-88-2525
Available: Daily, office hours
GamCare is a leading international provider of support for those affected by problem gambling. Their resources β including a counseling service, online chat, and self-help tools β are accessible internationally and relevant to Malaysian players.
π Website: gamcare.org.uk
Helpline and online chat available
A global fellowship of individuals who share their experience, strength, and hope with each other to recover from gambling problems. Group meetings and online support are available internationally, with resources accessible to players in Malaysia.
π Website: gamblersanonymous.org
Free peer support β no referal needed
Gordon Moody provides residential treatment and therapeutic communities for people with serious gambling disorders. For individuals in Malaysia seeking intensive overseas treatment programmes, this is a well-regarded international resource.
π Website: gordonmoody.org.uk
Referal-based residential treatment
π Note: Comos9 provides these resources in good faith as reference information. Please contact these organisations directly through their own official channels. All contact details above are for text-reference only.
At comos9, we operate from a simple starting point: gambling is entertainment, and it should only ever be treated as such. It is not an investment strategy, it is not a reliable income source, and it is not a solution to financial difficulty. These are not disclaimers β they are things our team genuinely believes, and they shape every decision we make about how the platform is built and operated.
Malaysian sports culture is rich and passionate. EPL match days, Liga Super Malaysia fixtures, UFC fight nights β these are events that comos9 exists to make more engaging and exciting for fans who want to have skin in the game. For most of our members across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam, that is exactly what comos9 is: a fun, competitive way to participate in the sports they love, within a budget they have decided on themselves.
But comos9 also understands that for a minority of players, gambling can become something harder to control. That shift can happen gradually β and often, the first person to notice it is the player themselves. This is why every tool on this page exists: not because we are required to offer them, but because we genuinely believe they matter.
Setting a deposit limit, requesting a cooling-off period, or initiating self-exclusion are acts of good financial decision-making. There is no shame in using these tools, and comos9 will never treat a player who uses them with anything other than respect. Our support team handles all limit and exclusion requests with full confidentiality and without any attempt to persuade, delay, or discourage.
We also take our responsibility to those who cannot make that call themselves seriously. Comos9 actively monitors account activity for behavioural indicators associated with problem gambling β extended sessions, rapid deposit sequences, sharp changes in betting patterns β and our team is trained to reach out proactively when these signals appear, offering support and information rather than more promotions.
Responsible gambling is not a separate department at comos9. It is built into the way we think about every feature, every promotion, and every interaction with our members. A platform that players trust to treat them fairly when things go well is only as good as the platform that treats them with genuine care when things go wrong.
Whether you want to set a deposit limit, take a short break, or request permanent self-exclusion β contact our team right now via live chat or WhatsApp and it will be done immediately.
π 21+ only. Comos9 promotes responsible gambling.